VEG Emergency Vet
pleasant hill, California

Brought my dog here because he got attacked by two dogs while he was on a run. He was bleeding still when we got there, and I had no idea the extent of his wounds. From the first phone call with Molly, I felt like we were in good hands. The staff never made it seem like we were a burden, and everyone was very sweet and respectful of his nervous temperament. The facility was really clean and modern, and they have a courtesy snack and drinks area, which was really nice because we were there for a few hours from check in to leaving. Molly was so sweet and cleaned up the blood my dog left on the floor while we were in the bathroom so it didn't look so distressful, and she even got him towels and a doggy bed to lay in since he didn't want to lay on the couch after awhile. Dr. Mackenzie Forsythe was amazing. She was very clear about everything and thorough. I love her demeanor. The nurses were all great as well. We were lucky to work with Ben, Gabrielle, and Sierra. Ben and Molly were very helpful with some billing stuff at the end since the other dogs' owner was footing the bill for us. Gabrielle and Sierra were so kind and patient with us, and they were so personable and accommodating. I really appreciate the fact that you can stay with your pet from start to finish here unlike some other ERs Ive been to where they just take your dog and you have no idea what's going on for hours on end. I got to keep him comfortable and happy the whole time and even got to watch the procedure. These people care about service quality and patient comfort, and you can tell they care about the families as well. All wonderful folks. The vibe in the office was so chill too, so that really helps the animals, I'm sure. It didn't feel like a crisis center like some of the other places We've been to, and I wish all vet experiences were this pleasant. They really made a terrible, stressful situation palatable and memorable in a very positive way. I hope we don't ever have to go back, but I would come back in a heartbeat for any other emergency.

Dr Shannon and the rest of the team were great. They handled by dog with care and kindness, and even though she had to have stitches, she was wagging her tail the next day. What a great service, and a relief to know they are there 24/7

The best emergency vet I’ve ever been to. My cat had to stay overnight, and the entire team—doctors, nurses, and techs—was incredibly kind, patient, and thorough. They answered all my questions (even when I spiraled into many scenarios) and reassured me that I could call anytime to check in. They even offered for me to stay overnight with him, but I had to return to my other pet. The facility is beautiful and clean with an open floor plan, free snacks/coffee/water/tea, and such a welcoming atmosphere. They even have couches that turn into sofa beds if you wanted to stay overnight. You can really tell these doctors and their team know exactly what they’re doing and how much they care. While I hope I never need to return, I’d trust them with my cat again in a heartbeat. He’s home and feeling really good now, and I’m beyond grateful.