VEG Emergency Vet
chicago lincoln park, Illinois

First time here, and I loved the care and urgency they gave my chibaby upon arriving at 9:30pm last night. Right away got checked in and walked straight into a check up room within 2 minutes. Rushed here when I noticed my cat had a swollen face hours after she got spayed. I forgot my dr’s name ): but she was amazing! She explained everything thoroughly and answered every question i had, putting me at ease. The guy that helped her also made me feel comfortable as he was so nice and attentive.I appreciated him bringing me water and a little bag of chips while I waited for my cat’s vitals (although results were given in a reasonably QUICK timing.) Chloe at the front desk sealed my visit with such a warm welcoming smile that made my nerves go away upon first entering. Loved this team. They also provided me with a cone to take home to protect her incision that wasn’t given to me by the original clinic that performed her spaying. Thank you again for caring for my Chibi tonight. I appreciate giving me thorough steps on when to come back (if not bettering) and what to expect if we’re to return. You can come here and be sure that your furbabies are handled with care and gentleness, while also being able to stay by their side. Also loved the little snacks and coffee they had available, and the free parking they covered. Overall amazing experience.

i have never experienced a vet like this. this was my first time going to a vet ER and was expecting it to be worse than just normal visits. My dog Pancake ingested a THC chocolate. As soon as I found out and saw his symptoms, I called. I was immediately put on the phone with a doctor who referred me to pet poison control to see if the dose was lethal. We ended up coming in around 5am this morning, we checked in online and were immediately seen. He was assessed and we were given an itemized bill prior to them completing the procedures. We could not afford the total price of treatment (about $650 total, theres a flat rate fee of $205). We expressed this to Dr. Miranda, she asked for our budget and she was able to administer the full treatment for about $200 off. I forgot our main nurse’s name (she’s a redhead), but she was amazing and friendly through a scary experience. She offered us coffee from their personal/staff machine because their main coffee machine was broken, and thanked us for our patience because they were understaffed. I could tell that Pancake’s anxiety lessened significantly after interacting with her, and it put me at ease as well. If he ever has another emergency experience, I will come back here without hesitation. He’s doing better already just a few hours later!

We are incredibly grateful for the care Doc received at VEG LP! From the moment we called, we spoke to a doctor within a minute who advised us to bring him in. Upon arrival, the staff greeted us and immediately began intensive care, providing constant updates. Dr. Kruzova, Dr. Schanks, and Dr. Billand were exceptionally compassionate and professional, making us feel supported throughout the process. They kept us informed about Doc's condition and procedures, and every doctor, nurse, tech, and support staff made us feel welcome to stay by his side for the full 36 hours. Their diligent efforts and expertise saved Doc's life, and we can't thank them enough for their outstanding care!