VEG Emergency Vet in Jacksonville, Florida

I would highly recommend VEG for any emergency vet needs. The experience there in unlike any other vet office and you have the ability to stay with your pet every step of the way. The staff are so kind and attentive and caring and I couldn’t have asked for a better group of professionals to care for my sick baby. I can’t thank the staff enough for taking such good care of Casper.

Review for Veterinary Emergency Group (VEG) – Dr. Lee and Team On April 6th, I had to make the heartbreaking decision to say goodbye to my beloved cat Eleanor, who had been my companion for over 9 years. It was one of the most difficult and emotional days of my life—but Veterinary Emergency Group, and especially Dr. Lee and the entire staff, helped make it as gentle and compassionate as possible. Eleanor was diagnosed with gastrointestinal lymphoma that day, and despite multiple vet visits leading up to that point, it was VEG who gave me clear, honest answers and the emotional support I so badly needed. I was alone—my parents were out of town and my partner lives long distance—but I never once felt unsupported or unseen. The team made me feel incredibly strong for choosing to let Eleanor go with peace and dignity, rather than prolonging her suffering with treatments she would have hated. Dr. Lee spoke to me with kindness, clarity, and empathy. Every staff member I encountered treated Eleanor like she mattered—and treated me like I mattered. Afterward, I received a handwritten card in the mail filled with personal, thoughtful messages from the team. It was one of the most touching gestures I’ve ever received during a time of grief. They gave me space when I needed it, comfort when I couldn’t hold it together, and reassurance that the decision I made was one of love—not loss. I will never forget how they helped me carry that moment with grace and strength. If you are ever in an emergency situation with your pet, I hope you find your way to Veterinary Emergency Group. They are not just medical professionals—they are deeply compassionate people who honor the bond between you and your animal with tenderness and respect. Thank you, VEG. And thank you, Dr. Lee. Eleanor’s last chapter was held in such loving hands.

I wanted to sincerely thank all of the absolutely Amazing doctors for saving my beloved Harry's life . I knew as a Dog mom he was not well ..I took him to another ER ..no tests were done..my vet same thing . I am so thankful I felt the instinct that something was very wrong with Harry . Dr Lee was the first doctor I spoke to ..she was amazing! My daughter who lives near the ER took Harry and he was checked out with some internal bleeding and spent 2 days at the hospital. Harry is my World and they saved his life ..his sister Khaleesi stayed with me like my daughter and I knew Harry was in the best place. I am forever grateful to all of the AMAZING doctors here..I can call anytime and a doctor will answer all of my questions . I am incredibly grateful to VEG ..I am so grateful and blessed I found you ..as is Harry ! He is back to his normal self ..loving his scarves ..and sometimes his Cone of Shame 🫠 Thank you VEG