VEG Emergency Vet
katy, Texas

Dr. Bertolini and Nurse Jocelyn were phenomenal when caring for our fur baby! From start to finish they stayed with us through the whole process when our dog had HGE and other complications and had her back to normal the next morning. They explained everything throughly and were very reassuring when it felt like hopelessness. I wish this ER was a Veterinary office so we can always bring our baby to them! 10/10 recommend these wonderful souls!

There aren’t enough stars to express my gratitude for the incredible care they provided for Moon (my fur baby). We arrived at midnight on Friday and needed to do an emergency surgery. Throughout it all, the staff (from the front desk staff to the triage nurse to the doctor, quite literally everyone) was nothing short of amazing—compassionate, honest, and dedicated to my dog’s health and well-being. A special shoutout to Cassidy for patiently answering all of my questions and ensuring I felt informed and reassured every step of the way. I also truly appreciate their open concept policy, which allowed me to be present throughout Moon’s care. Dr. Garnier took the time to walk me through the ultrasound and treatment plans, explaining everything in clear detail, which helped give me peace of mind. Thank you endlessly for being there for Moon and me during such a difficult time, for being open to working with us in the most compassionate, understanding, and caring way I’ve ever seen. Your care and dedication saved her life, and I will always be grateful. If you’re looking for a veterinary team that treats your pet like family during times of stress and emergency, this is the place.

I cannot say enough great things about the Veterinary Emergency Group. From the moment we walked in to the moment we left, the entire team was incredibly caring, compassionate, and professional. They took immediate care of RolloStone and made sure I was kept informed every step of the way. What truly sets them apart is their open-concept approach, allowing owners to stay with their pets throughout the entire process. Being able to be by RolloStone’s side the whole time was invaluable and made a stressful situation so much easier to handle. Their rates are on par with (if not better than) any other emergency vet, but when it comes to the care of your dog, there’s no price you can put on peace of mind and excellent treatment. I’m beyond grateful for their help and wouldn’t hesitate to return in a heartbeat if another emergency ever arose. Highly recommend them!