VEG Emergency Vet
pikesville, Maryland

I cannot express enough gratitude to the incredible team at Veterinary Emergency Group. When my cat started showing alarming symptoms—throwing up, blood in his urine, and refusing to eat for two days—I was absolutely devastated. Having lost two pets to kidney issues in the past, I was terrified history might repeat itself. My local vet had switched to appointments only and couldn’t see him, leaving me feeling helpless and overwhelmed. From the moment I called, the person who answered the phone was a beacon of calm and reassurance. They listened to my concerns with such compassion and made me feel like my cat’s well-being was their top priority. When I arrived, I was immediately struck by the openness of the facility—I could see where the doctors were working and where diagnostics were being run. It was such a relief to feel included and informed during such a stressful time. The entire staff was beyond kind and attentive. They offered snacks, water, tea, and coffee, and even brought an extra chair so my mom could sit with me. Despite the chaos of other emergencies, including a dog with its own complications, I never once felt like my cat was forgotten. Their professionalism and empathy made an unbearable situation feel manageable. I hope I never have to bring my cat back under such circumstances, but if I do, I know I’ll be in the best hands. Thank you to everyone at Veterinary Emergency Group for your unwavering support and care. You have no idea how much it meant to me during one of the most frightening moments of my life. You truly are heroes.

I honestly couldn’t be more thankful for the staff at VEG. When Rocco was having urinary issues throughout the week, I unfortunately needed to travel to the vet a couple of times. Luckily, everyone at VEG was incredibly helpful and transparent, especially about the costs and procedures that needed to be done. The staff are personal and willing to make you and your pet as comfortable as possible. Thank you VEG staff for providing lifesaving care to Rocco and doing everything in your power to ensure Rocco lives a quality life.

Dr. Erin and staff are, without a doubt, the very best at what they do. They truly care about not only your pets but also you. Delivering life-changing news is never easy, but if I had a choice, I wouldn't change it. Rest in peace, Jack. Thank you for being so awesome, we'll be recommending you to all our friends and family in the future. ❤️