VEG Emergency Vet
maple grove, Minnesota

We have never used an emergency vet before but noticed that our 10-year-old boxer was very lethargic and not acting like herself. We took her in and the VEG team were so amazing. She was assessed immediately and had an ultrasound on her heart within two minutes of arriving. The team was so professional and patient in explaining what was going on. The prognosis was not good for us and when it was clear that our pup was not going to make it, they moved us into a beautiful hospice space and let us take all the time we needed for family to arrive late at night and to say goodbye. They were so kind to our dog in her last hours. It was the best patient care and compassion I have ever seen from medical professionals and it was for our dog! I hope no one ever needs to bring their pet to this place, but if they do, we are very fortunate to have this team in our community.

We've just experienced the most remarkable display of empathy and professionalism at Veterinary Emergency Group in Maple Grove! While trimming Kiwi's nails (our green cheek conure parrot), we accidentally cut her quick, which has happened before due to her longer-than-normal quick. However, this time, styptic powder couldn't stop the bleeding. With blood everywhere, I called the VEG, and they assured us they'd see us right away. Upon arrival, they were literally waiting for us at the door, and opened it up as we all rushed in. We were greeted with kindness, compassion, and a calming presence that immediately put us at ease. My daughter was crying and worried, but the staff's gentle care and offers of water and coffee helped calm our nerves. From the moment we stepped out of our car, to Kiwi being on the exam table was less than 30 seconds!They quickly stopped the bleeding, performed a thorough examination, and kept Kiwi under observation, allowing us to stay by her side the entire time! We're thrilled with Kiwi's progress and grateful for the exceptional care we received. I highly recommend Veterinary Emergency Group for their outstanding service, available 24/7, 365 days a year. They welcome all pets, including exotics, and ensure you're never separated from your feathered, furry, or scaly friend. Veterinary Emergency Group in Maple Grove is outstanding, but don’t just take my word for it! Check out their other reviews!

Our black lab had a scratch on her cornea. If any human has experienced that, you'd know it hurts a lot. The staff was professional and I called before coming in. Recommended by the vet I get it checked which I planned on doing. Vet techs were very thorough, compassionate and caring. The vet himself was excellent and very attentive. Got her examined, got meds and was explained everything very clearly. In and out in about one hour. Highly recommend. To distract those of us that are human, they do have snacks and coffee or water.