VEG Emergency Vet in Murfreesboro, Tennessee

No one wants to bring their pet here. But so glad this place exists for those bad days. I brought my 5.5 week old kitten in after he had a 2 story fall and wasn't walking. Immediately when I got there they rushed to triage my kitten, started getting information about my kitten, and immediately treated for pain after doing a head to toe exam. They reacted exactly like a trauma team does in the ER with a human. My favorite part was how everything is open so doctors and techs can watch everyone at once. It feels very transparent like they want the illusion of transparency and no secrets, it immediately made me feel trustful in the care. I was there for what I consider a normal amount of time while they assessed, imaged, diagnosed my cats injury and gave recommendations. They are priced comparable to emergency vet services, and they don't wait to start treating to secure a credit card on file like other places. I listened to them offer options to other owners/animals for their care based on what they felt was most important amd with budgets and goals of care in mind. I think the best part was actually having a brief goals of care conversation with owners about their animals condition and prognosis. I would highly encourage anyone to use this location and this will be my go to location for emergent needs. They sent records to my kittens primary care vet including images. They really are great, the staff are nice, physicians highly skilled, environment is clean.

The most polite set of ladies. They treated my young son with such respect. He brought his hamster in to be euthanized. she was very sick from the pet store. They treated us with such kindness and gave my son a quiet place to sit with his hamster and let her pass. They even made him some paw prints of her. I can’t thank these ladies enough for how great they was with his hamster. 🐹 No matter how big or small this place treats all animals with care and compassion. We will always use them if we need anything else.

Brought my rabbit Sprout in after going into day 2 of him being reclusive, lethargic, and refusing to eat more than some of a banana. As, he is typically a menace to the house hold. First of all, I believe the receptionist's name was Maddie. And, that woman deserves a trophy. When I called to see if they take rabbits, I was crying because I was so frustrated nowhere in Chattanooga would see rabbits (the places that do see them are all closed on Sunday), and even my own Specialty Clinic I work at was very hesitant to see him as only a last resort. Which, I understand. I'm not going to pretend to know anything about exotics, and they don't want to either. But, from the moment we got there-- Maddie was all over the place, doing absolutely everything possible. From getting people in the door and getting their case started, to helping the Tech's get things done. And so on. She was incredibly impressive, and I hope she gets the sort of appreciation she deserves. Because a teammate like that in invaluable. There were probably 6 technicians that helped with Sprout by the end of things. Each one of them was very nice, and handled him very carefully. And, the three that were learning about rabbits were very humble and receptive, which is also invaluable to a team. The Doctor was also very nice and direct. Also very transparent about getting a 2nd opinion on a plan for Sprout with a colleague that is specialized in their care. She was also all over the place just like everyone, as is the mode of operation for an Emergency Room. Very thankful there was somewhere to get him seen and cared for before he could go down hill. Since rabbits like to do so very quickly. A picture of the throuple. As, his wife and husbun would be devastated without him.