VEG Emergency Vet
nanuet, New York

This place is comforting and worth every penny. As most know emergency care is expensive for our pets but even so quality is not compromised, compassionate staff, and transparent practices makes everything feel comfortable and reliable. Thank you all for caring for my dog. She is feeling much better now. ❤️❤️❤️

I was sent here with my Pomeranian after visiting a clinic that unfortunately could not help her further as something (big pieces of chicken, I now know) was lodged in her esophagus. I was very afraid given the fact that she was also diagnosed with a heart murmur this night and told she would be high risk for general anesthesia. Although it may sound like a silly issue due to some chicken, I was afraid to lose my girl. I appreciated all the efforts of the previous emergency department and grateful they refereed us to you guys, but the bedside manner is unmatched. I don’t remember everyone’s name that helped and I apologize for that! But all of you were so sweet, efficient, and empathetic. All my questions and concerns were answered. The doctor (Dr. Morrissey I believe as per the text I received) was a sweetheart and very informative. She explained everything thoroughly and gave me time to translate it to my Spanish speaking father. Again something silly, but you’d be surprised how many business become frustrated. This shows such a high regard to cultural competency! The two techs who stayed with Bella when I left were wonderful and treated her with so much love that my fears became minimal and I knew she was in great hands. As weird as this might be to say, godforbid the outcome was different and it were a more severe situation, I think I would give this same review. Overall seeing how you guys treated me, my father, and my dog, I can see genuine passion for the work you do. Thank you so much!

After speaking with the office on the phone, I brought my four year old border collie, Banjo, in to have a cut under his eye looked at. Dr. Tracy and her staff were extremely knowledgeable about what was going on with the cut and gave me all the tools I needed to care for Banjo at home. They made him feel very comfortable and complimented Banjo on his good patient behavior!