VEG Emergency Vet
redmond, Washington

The whole team at VEG is fantastic. I was blown away not just by the skill of their techs and doctors but the honest love for what they do. As a fellow vet professional, I can say with truth that their positivity is reassuring in a career that does its best to stress you out! Huge thank yous to the entire team who looked after my dog during hospitalization, surgery, and recovery. And thanks for letting me take home the blanket he ate so I can play show and tell with my coworkers! You guys rock!!!

This was seriously the best experience I have ever had at an emergency that in all of my years. The staff was so kind and caring. I love the concept that you get to be with your pet through the process. There’s nothing worse than sitting in a lobby while your pet is take into a back room and you have no idea what’s happening. I will 100% be coming here anytime I need this type of service. Thank you everyone for being so lovely.

I cannot truly express in words how amazing and wonderful this team, experience and care was. This is very lengthy but it helps understand my experience at VEG Redmond. Freya (my 1.5 y/o GSD) was referred by another ER vet in Poulsbo for a suspected bowel obstruction. Freya was very visibly sick and I was a terrified mess trying to hold it together. I lost one of my fur babies two years ago to the same issue and as you can imagine the entire scene was playing through my head. The VEG Redmond team reached out to me before I even got on the ferry to come across. They got all the needed info to start Freya’s care as soon as we walked in the door. They checked in one more time before I arrived to see how Freya was doing and if anything had changed. When we arrived they let Freya stay in her own room, as she doesn’t do well with other dogs and made her as comfortable as possible. They brought her a yoga mat to lay on, a blanket to keep her warm and snacks/water for me. They kept me informed of the plan, progress, and process every step of the way. They included me in everything and encouraged me to join in to my level of comfort with all her treatment. It was hard to watch her be intubated and scoped. But they were very supportive in letting me come and go as needed for my comfort level. It was so nice to be able to check in, see how Freya was doing and knowing she was okay, and get active updates throughout her care. There was no long wait, where you’re sitting and thinking the worst possible outcomes. There were two staff members outside of Dr. McBane and Dr. Painter, who truly made me feel comfortable and I wish I could remember their names. One was the sweetest curly haired short woman with glasses and the other was the front desk woman with pink hair.They both not only kept me informed of Freya but also checked to see if I needed anything and understood when I needed to walk away. I was also able to keep my friend on speaker phone the whole time listening to everything, asking questions, and talking with the team. Which was helpful to have my best friend there but to know my babies at home were safe and happy too. The experience of being able to watch from afar or up close was very healing and reassuring on my side. I know it was good for Freya to be able to hear me and know I was near also. The added bonus of all the support and care provided, they saved Freya from having to go through a very invasive surgery for no reason and me thousands of dollars. Other ER vet services would have gone straight to surgery without me fully understanding her options and needs with a bill of easily 10 to 15K dollars. Where at VEG Redmond, although it was stressful at first, I feel like I was able to make fully informed safe decisions that were truly in the best interest of Freya. I felt like I was at a normal human hospital and working with people who understood that she’s my child and I’m a scared Mum. The sole focus was the health and wellness of my fur baby and me. I previously only took my fur babies to Blue Pearl Tacoma, but after this I will gladly bring them to VEG Redmond.