VEG Emergency Vet
winter park, Florida

If I could give this place 10 stars, I would. Our golden retriever became very ill and we brought her to VEG in Winter Park. From the moment we walked in, we knew we were in good hands. She was given warm and loving attention right away and diagnosed quickly. Dr. Pemberton performed the 3-hour surgery she needed to save her life that same day. Everyone there, no exceptions, was there to take care of our beloved pet and regularly checked in with my husband and me to see if we needed anything. I love the open concept, too. Their protocols are clear, the facility is very clean, and the staff is the best. While I hope we don't need their services again, if we do, I won't hesitate to go to VEG. Thank you, Dr. Pemberton, Casey, Amanda, Josh, and Crystal!

I would give VEG Winter Park a million stars if I could. I cannot even begin to express the kindness we were surrounded by the second we walked through the doors. Our kitty was in heart failure and was having trouble breathing. She'd been at our vet all day getting oxygen therapy. They suggested we transfer her to VEG for the night so she could get the intense care she needed. From the moment we walked in they rushed to triage her and explained the open concept to us. We got to stay with her the whole time. They got her set up in an oxygen chamber and went over the invoice with us. They said they love giving refunds, and I can attest they refunded nearly half the amount we paid upfront once we were discharged. They got a room set up for us so we could stay the night there to be close to her, even though we lived less than 10 minutes away. Every person on the staff we interacted with was outstanding. The night staff in particular on March 24th into March 25th were so wonderful. They helped us feel less stressed and explained medical jargon in an easy to understand way. Some highlights of our time at VEG included: - Watching the staff care for a baby squirrel brought in by a good Samaritan. - Watching the staff care for a chicken that had been brought in with a broken neck. - Getting to hold her while they administered care. - At 6am, we woke up to a nurse bringing Zilla into our room, which was the first time she was let out of the oxygen chamber and was breathing regular air. The best wake up call was seeing how much better she was doing and getting to hold her after almost a full 24 hours in emergency care. - Dr. Martinez, Dr. Rodgers, Dr. Adams were so incredible. Nurses Becca and Jodie were absolutely outstanding. This was my first time ever being in an emergency situation with a pet. After experiencing the outstanding care VEG provides, I cannot imagine experiencing an emergency with a pet any other way. They know you want to be with your pet and allow you to be there every step of the way. 1,000,000% recommend VEG if you or a loved one is ever experiencing an emergency with a pet.

Recently, I took my cat to visit VEG Winter Park for a leg injury. The staff provided exceptional care for my sweet girl. They were exceptionally kind and patient with her, thoroughly examining her while ensuring our comfort during the wait for x-ray results. Dr. Martinez provided comprehensive and detailed explanations, ensuring my understanding of the situation. Sarahbeth kept me informed of every step of the process while also taking excellent care of my cat during each phase of her exam. I was highly impressed by the team’s professionalism and definitely recommend a visit to them for any medical emergencies your pets may encounter.