VEG Emergency Vet in woodbury, Minnesota

I have never ever experienced care as professional and compassionate as we did at VEG. I’ve wanted to write this for the last couple weeks but didn’t know how to word it. On the worst morning of our lives, the actions and words of everyone on his care team were above and beyond. I work in emergency medicine and was blown away. They were waiting at the door with their team ready to stabilize him. They didn’t bring up the financial aspect until he was stabilized, and I was concerned they were going to require pay before caring him because I’ve never been in an animal emergency scenario. Every step of the way they were efficient in their critical care while still involving and comforting us. It was the perfect balance and I kept thinking how crucial that is for pet parents without medical knowledge. The provider worked fast and was clearly well trained and educated. Our boy began getting anxious after receiving some medicine and instead of saying he might try to bite, the nurse told the doctor “I think he might be a little naughty soon” as a way to communicate he needed something to calm him down. When he was in his imaging she asked for some meds to “keep him and them safe”. The words they chose when speaking in front of us were intentional and respectful and meant the world to us. The doctor was straight forward about our boy’s outlook while also being nonjudgmental and made it clear they supported whatever decision we made. When we ended up choosing to help him cross over they were patient and caring from beginning to end. The nurse spent quite a bit of time doing paw and nose prints after he passed and was very thorough explaining the postmortem process. They helped wrap him in a blanket so I could hold him easier. They assured me he would be wrapped in the blanket while he was waiting to he picked up for cremation when I was irrationally concerned he would get cold. I am writing this long review because I want others to understand how exceptional and above and beyond VEG is. They could not be running the whole “open concept” thing any better and am so happy there is a care option like this for families. Every day those in animal emergency medicine care for families who have to choose euthanasia in acute scenarios because a $10,000 surgery isn’t an option and I can’t imagine the toll it must take on them, but it never showed. If it isn’t obvious I 1000% recommend VEG. ❤️

We were out of town and our furbaby was sick. We figured it would pass but he didn't get better so we had to find an emergenct vet to take care of him. Being away from home, we were extra worried about the quality of care he would receive. VEG did an amazing job and exceeded our expectations. Out furbaby is anxious at the vet, but they took extra care. We were anxious, and they did small things to help us feel better. We are thankful for the care we received at VEG.

Just lost my kitty Sunday. This place is so amazing from the wonderful staff to being there every step of the way with your animal. The staff did everything in their powers to make Bud super comfortable. Definitely will be recommending this place to everyone who needs good care with there animals. So very thankful for everyone in that building!